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Meet the family
Technical Management Customer Relations Web Development Design Client Relationship Manager Director Team Mentor 24 Hour Support On-Site Support Sales Business Mentor Finance & Accounts Testing
Amar S
Ana B
Aurora S
Becky M
Connor D
Dan B
Dan J
Endija Z
Gemma H
Georgie M
Harriet F
Harriet L
James G
Jenny D
Jimmy H
Jon S
Kevin J
Liz C
Mo A
Mo J
Mollie L
Nick B
Nick G
Nicole E
Phil H
Romana V
Sol C
Steve P
Stormy L
You?
Join the family

TicketSellers take software development and ticket selling very seriously and we are passionate about how we do it.

We care about the people who work for us and we are very proud with the service that we provide to our customers and clients. This is reflected in our company's culture, through weekly snacks, socials, working from home, flexitime and additional holiday for our committed teams. Joining TicketSellers will be challenging but comes with lots of reward. Your ideas & feedback are encouraged through regular focus groups or by simply chatting with the directors.

Our available positions are listed below and it would be great to hear from you.

Customer Care Assistant


Apply

We require an enthusiastic individual with exceptional organisational and administration skills to assist the Customer Care Manager and Client Account Managers.

Duties will be varied and range from reviewing the process of receiving/printing tickets to sending them out to customers, marketing such as creating e-flyers and processing refunds, paying promoters after events and updating the website are typical tasks.

Customer service is key within this role, as you will engage with customers and clients on a regular basis, via phone and emails.

PHP Software Engineer


Apply

The role

A vacancy has been identified for a PHP Software Engineer to join the growing team at TicketSellers. This role will be key to delivering the company’s vision, ensuring that we continue to build high quality software which meets the needs of our clients.

Reporting to the Technical Director the PHP Software Engineer will be responsible for:

  • Supporting and developing our key products:
  • Analysing requirements to determine the best implementation
  • Conducting code reviews of other people’s work
  • Diagnosing and fixing bugs
  • Writing documents and help guides
  • Demonstrating new features to other members of staff
  • Writing unit tests and conducting testing when necessary

The person

We are looking for an excellent communicator with impeccable written and spoken English. They should be able to conduct themselves professionally in an office environment. The right individual will be highly motivated and seeking an ongoing career in software engineering. We welcome individuals from all kinds of backgrounds but would be particularly interested in people who have experience working on either event management or ticketing systems.

At a minimum the PHP Software Engineer should possess these skills:

  • Excellent written and verbal communication skills
  • Experience with LAMP stack
  • Any MVC framework, but ideally Zend Framework or Slim
  • Version control, preferably with Git
  • Experience of front end development with jQuery and Bootstrap
  • Desire to learn new technologies
  • A good eye for detail

It would also be beneficial if the candidate has experience building mobile apps using Phonegap and experience working with AngularJS, however these are not essential.

The package

This role offers the following:

  • Starting salary of £35,000 - £40,000 to be reviewed each January
  • 23 days holiday plus bank holidays (currently 8 days per year) per year
    • This will increase by 1 day per year after 2 years employment, to a maximum of 28 days
  • Company pension scheme

Location

TicketSellers are based at 1 Colmore Avenue, Birmingham, B14 6AN

The closest train station is the Jewellery Quarter. New Street station is about 20 mins walk away or the tram runs from New St up to the Jewellery Quarter. There’s a multi storey car park approximately 5 minutes walk from the office.

Office environment

Our office environment is relaxed, friendly but also very focused on our work. People wear what they like, can work flexi-time and work from home two days a week, following a satisfactory probation period. We provide a range of snacks and drinks to keep people refreshed during the day.

On alternate months we hold an all-company meeting in which the directors present a strategic update followed by questions from the team. This is accompanied by breakfast for everyone. We also have regular company social activities outside work hours.

We provide the team with the best possible equipment for getting the job done. People can work on whatever combination of hardware and software suits them, whether it’s Windows, Mac or Linux.

We do our best to follow best practises when it comes to software development, and are always looking at how we can use new and upcoming technologies in the business.

We also provide access to PluralSight and will buy training books upon request.